Support Services

We are fully equipped to source and deliver everything you require, to your resort.

High quality and a dependable support service has been the hallmark of us. We are the proven 'ONE - STOP SHOP' for many resort Operations. Whatever you require, or a guest desires, be it a handwoven cushion cover, or a dozen mangoesteens, We can supply it all, with a reputation built on quality products, with no compromises.

Our services include fabrication of stainless steel and other equipment, facilitation of repairs to machinery as well as sourcing of hotel equipment and spare parts.

Operating around the clock, our team is totally committed and dedicated to the customer.

  • Nidro has an extensive support service base for its Customers, which takes into account providing a Liaison and Buying Office function i.e. from point of identification of needs to delivery.
  • Information regarding buyer support service for goods identified by regular buyers covering any or all aspects from payments, to quality control, collection, packing, insuring & forwarding.
  • If a Customer requires us to make payment on their behalf, it can be arranged on prior deposit of value (plus bank transfer fee) into our bank account. All charges i.e. packing, documentation, handling, local haulage / transport costs, freight etc. are for Buyer's account and are billed at actuals.
  • We can only provide a generalized estimate for packing, forwarding (handling & local transport) and freight, which is strictly based on details provided by the client. However final billing shall be at actual cost and strictly for Buyer's account.

Nidro pioneered the first exports of Fruits and Vegetables from Sri Lanka in 1974. Over the past four decades the Organization has established a reputation for exporting only the very best of quality fresh produce of Sri Lankan origin.

The company has also extended its portfolio to encompass the export of value added food based products. Its strong supply chain linkages in Sri Lanka has enabled the company to service the HORECA Industry internationally.

Order Delivery

  • By Air - Daily Deliveries

    72 hours notice of Order for air-cargo delivery. Available on daily basis.
  • By Sea - Weekly Deliveries

    Weekly sailings: 48 hours sailing time.7 to 10 days from placement of order.